Terms of service

These Terms of Service govern your use of the Fur, Whiskers & Friends website and your purchase of products from us. By visiting our website or placing an order, you agree to these terms.

Online Store Terms

You must be at least the age of majority in your state or place of residence to use this website or make a purchase.

You may not use our products or website for any unlawful or unauthorized purpose. You must not transmit viruses, malicious code, or any material that could interfere with the operation or security of the website.

Product Information

We make reasonable efforts to display product descriptions, photographs, colors, measurements, prices, and availability accurately. However, colors and appearance may vary depending on the device or screen used.

Because some products are supplied and fulfilled by third-party partners, packaging, labeling, or minor product details may occasionally vary without materially changing the product’s intended function.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information without prior notice.

Pet Safety

Customers are responsible for determining whether a product is appropriate for their pet’s size, age, breed, health, temperament, and intended use.

Pet products should be used according to the instructions and under appropriate supervision. Regularly inspect toys, grooming tools, feeders, accessories, and other products for wear or damage. Discontinue use if a product becomes damaged or poses a potential hazard.

Information on this website is provided for general informational purposes and is not veterinary advice. Consult a licensed veterinarian regarding medical, dietary, behavioral, or safety concerns involving your pet.

Prices and Payment

Prices are subject to change without notice. Applicable taxes and shipping charges will be shown during checkout.

We reserve the right to refuse, limit, or cancel an order due to product availability, suspected fraud, pricing errors, payment issues, or other reasonable business concerns. If we cancel a paid order, the appropriate refund will be issued.

Third-Party Services

Our store may use third-party service providers for payment processing, order fulfillment, shipping, analytics, and other services. Their use of personal information is governed by their respective policies and applicable law.

Our website may include links to third-party websites. We are not responsible for the content, accuracy, availability, or practices of those websites.

Returns and Shipping

Purchases are subject to our Return and Refund Policy and Shipping Policy, which form part of these terms.

Intellectual Property

Website content, branding, graphics, written materials, logos, and other original content belonging to Fur, Whiskers & Friends may not be reproduced, distributed, or commercially used without written permission.

Third-party product names, trademarks, and images belong to their respective owners.

Prohibited Uses

You may not use the website:

  • For unlawful, fraudulent, or deceptive activity
  • To violate intellectual-property rights
  • To submit false information
  • To transmit malicious software
  • To collect another person’s information without authorization
  • To interfere with the website’s operation or security
  • To make fraudulent purchases or payment disputes

Limitation of Liability

To the fullest extent permitted by law, Fur, Whiskers & Friends will not be liable for indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products.

Nothing in these terms excludes rights or remedies that cannot legally be excluded.

Changes to These Terms

We may update these Terms of Service periodically. The current version will be posted on this page with the updated effective date.

Contact

Questions about these terms may be sent to info@furswhiskersandfriends.com.